Social Responsibility
We've always believed that in addition to operating our company profitably, we must do it responsibly. We are focused on five signature issues that leverage our expertise and resources to sustain communities where we do business: shelter and food, the environment, readiness for hotel careers, vitality of children and embracing diversity and inclusion.

In April, we announced our strategy to reduce our environmental footprint and combat climate change, which we developed in partnership with Conservation International. The plan calls for reducing waste, water and energy; greening our supply chain; building greener hotels; engaging employees and guests to take action; and helping to protect the rainforest. Several groups have recognized us for taking these steps, including Ceres, an alliance of investors and environmentalists, and Climate Counts.

We are broadening how we think about global diversity and inclusion, reaching across cultural borders to compete for customers and talent worldwide. In this competitive marketplace, we must continue to embrace the unique talents and experiences of our employees-who speak more than 50 languages in 66 countries and territories-to help us meet the changing needs of our customers.

Optimism for the Future
Although the near-term business outlook remains uncertain, we are confident in the future of our industry, and our company. With more than 80 years in business, 50 of those focused on the hotel industry, we have been through many difficult economic cycles. Each time, we have emerged a stronger and better company. With the best people, great places worldwide and a strong sense of purpose, we are excited to continue building economic prosperity in the communities we call home.

J.W. Marriott, Jr. Chairman and Chief Executive Officer

William J. Shaw President and Chief Operating Officer

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