Table of Contents
Best Buy
Financial Review
Safe Harbor
Largest Consumer Electronics Retailer
Agenda
Key Points
Financial Results – Q1
Superior Performance
FY05 EPS Forecast: Up 15-20%
Strategic Overview Brad Anderson Vice Chairman & CEO
Customer Centricity
Highlights of Q1
Customer Segments
Geek Squad
Magnolia Home Theater
West Hollywood
Rolling Out Customer Centricity
Four Work Streams
600-Store Preparation
PPT Slide
Business Acumen
70 Pilot Stores
Corporate Transformation
Lab Stores
Conclusion
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Author: a051594
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