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Strength.
Momentum.
Connectivity.

2011 Shareholder & Corporate Responsibility Review

Image From left:
Tim Martin, Erin Kan, Melissa Bickford, Abdishakur Hamud, Belinda Tchung

Fresh thinking
New connections

Our strategy positions us to capture the economic growth and growing interdependence of the economies in Asia. We think of that as connectivity.

Mike Smith, ANZ CEO
ANZ Group Strategy update, March 2011

Strength, Momentum, Connectivity
Kalo Simon Community Advocate Port Vila, Vanuatu

2011 Snapshot

Financial highlights

GROUP NET PROFIT AFTER TAX $M

19%

2011
5355
2010
4501

GROUP NET PROFIT AFTER TAX (UNDERLYING)# $M

12%

2011
5652
2010
5025

GROUP PROFIT BEFORE PROVISIONS $M

6%

2011
8909
2010
8388

NET LOANS AND ADVANCES INCLUDING ACCEPTANCES $B†

8%

2011
397.3
2010
369.4

CUSTOMER DEPOSITS $M

16%

2011
296.8
2010
256.9
# Underlying profit is adjusted for non-core items that are not part of the normal ongoing operations of the Group including one-off gains and losses, non-continuing businesses, timing differences on economic hedges and acquisition related costs.
† 2010 comparative adjusted to include bill acceptances (Sep 10: $6.0b) as net loans and advances rather than trading securities.

2011 Snapshot

Financial Highlights

  • A top 5 listed company on the Australian Securities Exchange with over 400,000 shareholders
  • One of the 30 largest listed banks globally by market capitalisation ($51b as at 30 September 2011)
  • Well capitalised, with a well-diversified funding profile and strong liquidity position
  • 11% increase in the total dividend for 2011 compared to 2010

2011 Snapshot

Non-Financial Highlights

TOTAL EMPLOYEES (FTE)

%

2011
48938
2010
47099

TAXES BORNE* $M

%

2011
2782
2010
2531

TAXES COLLECTED** $M

%

2011
3585
2010
3276

2011 Snapshot

Non-Financial Highlights

  • Employee engagement increased from 64% to 70% this year
  • 38.2% of women in management
  • $3.7m provided to assist communities affected by natural disasters across Australia, New Zealand and the Asia Pacific region.
  • 91,410 hours volunteered by employees
  • Over 14,000 people facing hardship assisted this year in Australia and New Zealand
  • More than 180,000 people now benefiting from ANZ’s financial literacy programs

We want to do the right thing

 
 
 
 
 
 
 

Read more

Chairman's Report
A Message from the CEO

Annual Report

You may also like to view the full Annual Report, which is available for you to download as a PDF.

Alternately, you can view the same document as an interactive document.

Annual Report E-book

2011 Shareholder & Corporate Responsibility Review (PDF)

All information contained within this document is for the year ended 30 September 2011 unless otherwise stated. All figures in AUD unless otherwise stated.