STRATEGIC CLUSTERING

• 6.3MM total customers

• About 45% of customers in 14 clusters

• Average of 200,000 customers each

• Over 80% of customers in 14 states

• Headend reductions by 63% to 459

• 90% of customers served by 100 headends

Customers by Major Clusters(1)

Note: (1) As of 6/30/00.

514 ,000

325 ,000

244 ,000

230 ,000

210 ,000

197 ,000

190 ,000

166 ,000

146 ,000

134 ,000

123 ,000

126 ,000

119 ,000

109 ,000

Los Angeles

Greenville/Spartanburg, S.C.

St. Louis

Madison, Wis.

Atlanta

Charleston, W.V.

Fort Worth, Texas

Worcester, Mass.

Rochester, Minn.

Bay City, Mich.

Kingsport, Tenn.

Hickory, N.C.

Birmingham, Ala.

Fond du Lac, Wis.

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