Strategic Clustering

• 7.0MM total customers

• About 46% of customers in 14 clusters

• Average of 228,000 customers each

• Over 80% of customers in 14 states

• Headend reductions by 47% to 752 by 2003

• 90% of customers served by 100 headends

Customers by Major Clusters(1)

(1) As of 9/30/01

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