Video Communication to Date
Unreliable
- Surveys say calls fail on average 15% of the time
- Root causes are often unknown
- Faults are managed reactively
Unmanageable
- Complex networks and infrastructure components
- No common approach among vendors
- Existing tools are “device-centric”
- Video management 10x-100x less efficient than data management
Difficult to use
- No support from general-purpose scheduling and management tools
- End users rely extensively on manual support from help desk and administrators
- Scalability is limited by complexity and unmanageability