Interviews With Leadership Operating Team
    

Solutions Development and Marketing
"We must enhance our product line and bring new technologies to market based on a thorough understanding of the solutions that meet our customers' needs. TESSCO is the best-kept secret in the industry. Our voice will be louder and clearer than ever, detailing the financial value of doing business with TESSCO to our manufacturers and customers."

Patrick J. Bennett, Senior Vice President


Market Development and Sales
"Our value proposition is powerful. To build market share, we must increase repeat buying and customer acquisition by aggressively communicating our message to more people at different levels of decision making. TESSCO's ability to provide customers both the service they want and the procurement cost efficiencies they require should be of heightened value in the current market conditions."

Richard A. Guipe, Senior Vice President


New Business Development

"To maintain our competitive advantage, it is essential that we lead the industry, not follow, by continually advancing our value proposition and our core competencies. We must use key developmental alliances with customers and vendors to kick-start these new solutions and respond to market needs with new ideas."

Randolph S. Wilgis, Senior Vice President

 


Customer Administration
"Providing credit and financing solutions to our customers is vital. Our critical challenge is providing credit availability to our customers while minimizing our risk of bad debt and maximizing our return on investment. This requires real-time market knowledge, customer information and timely financial analysis to ensure the appropriate risk/reward decision is made."

Saeed Tofighi, Vice President


Procurement and Inventory Management

"Guaranteeing product availability is our business. We must meet our customer promise of delivering what they need, when and where they need it, while at the same time realizing a high return on our inventory investment. To achieve this, we must develop more collaborative relationships with our manufacturers, creating a direct connection between market demand and production schedules."

Jeffrey Shockey, Vice President


Fulfillment and Operations

"To drive productivity, we must cost-effectively configure and deliver a multitude of items, meeting customers' diverse needs for a full range of solutions with 1 -, 2-, or 3-day delivery. Success requires efficiently handling many disparate orders simultaneously and responding to customer demands that change from hour to hour and week to week."

Douglas A. Rein, Senior Vice President

 


Performance Development
We must maximize the productivity of our people. To achieve this, we have adopted a disciplined methodology that integrates our business planning system, quality management system, performance measurements, reward programs and project management system."

Mary Lynn Schwartz, Senior Vice President

Systems Development and Technology System
"Our job is to deliver tools that drive productivity by continuously improving the quality and efficiency of our interactions with customers, manufacturers and affinity partners. We must focus on expanding TESSCO.com® and our ebusiness functionality and enhancing our enterprise resource management platform."

James R. Gaarder, Vice President of Systems Development

Hal S. Kuff, Technology Systems

Jignesh (Jay) D. Majmudar, Technology Systems


Financial Analysis and Control
"To improve profitability, we must strategically allocate resources and control expenses by making informed business decisions. To develop and implement our short- and long-term corporate strategies in this dynamic market, we have increased the sophistication of our internal processes to provide real time information, analysis and guidance."

Robert C. Singer, Senior Vice President