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Unit Cost Metrics (% of Revenue)

70.4%

36.3%

37.9%

0.0%

20.0%

40.0%

60.0%

80.0%

3Q 1998

3Q 1999

3Q 2000

Cost of Revenue

79.6%

81.9%

63.2%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

3Q 1998

3Q 1999

3Q 2000

Marketing and Selling

27.4%

12.0%

8.6%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

3Q 1998

3Q 1999

3Q 2000

Technology and Development

26.1%

14.4%

8.2%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

3Q 1998

3Q 1999

3Q 2000

General and Administrative

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