Table of Contents
Technology Innovation and Productivity
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Network Is Key to Sustained Productivity
Productivity Impact in the U.S.
Key to Productivity is Integration
Integrated Solutions
Customer Care Waves
Integrated Architecture and Systems… Networked Virtual Organization
Cisco Strategy... Five Key Elements
Core and New Growth Markets
“No Compromises” Innovation Roadmap
Our Technology Differentiators
Investing in Our Technology Differentiators
Engineering Organization / Focus
Areas of Increased Spending in 2002
High-Impact Innovation... High-Performance Infrastructure
High-Impact Innovation... High-Performance Infrastructure
Cisco’s Voice Strategy
VoIP Buying Preference…
AVVID Deployment… Lloyd’s of London
What the Customer Said…
Classic Approach to Downturn
Year Over Year Revenue Comparison Cisco vs. Top 10 Competitors
Q1 FY2003 Gross Margins
Both Customer and Cisco Win
Q1 FY2003 Net Profit After Tax
Networking Companies Gaining Share in Data Networking Equipment
Market Capitalization Comparison
Customer Success… Areas of Strength
Customer Success… Areas to Improve
Cisco’s Customer-Driven Strategy
What’s On My Mind?
Top Questions from Investors?
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