External Factors -- What’s different?
- Growing utility CEO awareness
- Sweeping competitive mindset
- Need to have more intimate link with customers
- Looking for ways to improve customer service
- AMR can be the key to their vision
- We and our customers are finding new sources of value
- These additional benefits can be free
- Value proposition is clearer and proven with recent deployments
- Expansion of the Internet
- Desire by utilities to provide Internet connection -- product pull