Gross Margin Drivers

• Standardize used vehicle best practices

• Optimize stocking level and product mix

• Comprehensive used vehicle marketing program

• Exploit ability to dominate wholesale business

• Implement production planning & tracking tools

• Utilize excess capacity

• Continue comprehensive marketing and pricing programs

• Increase fleet business

• Promote uniform “full-disclosure” sales process

• Use dedicated trainers to reinforce best practices

• Consolidate lender relationships

• Target under-performing stores

Used Vehicles

Parts & Service

F&I

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