Introduction
Arrow at a Glance
Financial Highlights
To Our Shareholders
Speeding Toward the Future: Powering the Global Supply Chain
Ready in Every Region: Arrow Asia/Pacific
Ready in Every Region: Arrow Americas Components
Ready in Every Region: Arrow Europe
Computer Products:
Innovate and Execute
Form 10-K
Shareholder Information
Directors and Officers
As the leading provider of electronic products and services in Europe, Arrow's local focus and presence has long been our strategy and strength. Looking to the future, Arrow Europe will continue to specialize in superior local service while pursuing Pan-European opportunities that extend our capabilities to meet the developing needs of customers and suppliers across Europe. A unified strategy is essential to our success, and our Pan-European leadership team is developing and launching initiatives that capitalize on our strengths across Europe to drive profitable growth.

Our strong performance in 2003, despite the generally weak macroeconomic conditions in Europe, creates a firm foundation for our future in the region. Our Central Europe business closed 2003 as Arrow's most profitable operating group, with a disciplined sales and marketing organization that tightly manages costs and margin performance. Our Southern Europe team gained share in critical markets and completed a consolidation of supplier marketing, asset management, and logistics functions that significantly increased productivity. In Northern Europe, which includes the United Kingdom and the Nordic countries, we expanded our sales resources while embarking on several operational mprovements, including the transfer of the U.K. logistics services to our Pan-European distribution center in Venlo, the Netherlands. Arrow U.K. Components gained share in critical markets and product segments, and Arrow Nordic Components remains the clear number one provider in the countries it serves, supporting a broad base of global and regionally-based customers.

Arrow Europe will continue to specialize in local service as we build our Pan-European systems and logistics infrastructure to develop greater regional capabilities and economies of scale. We will also build on local best practices and initiatives to create opportunities in critical European end-markets. Arrow Europe speeds toward the future with a powerful combination of local solutions and the best practices and capabilities of the leading Pan-European electronic components distributor.
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