Table of Contents
Analyst Briefing November 18, 2002
Safe Harbor
Analyst Briefing November 18, 2002
PPT Slide
Gary Forsee – Vice Chairman Domestic Operations November 18, 2002
Performance Challenges
Domestic Operations Business Imperatives
Domestic Operations Profile
Domestic Operations Business Imperatives
Growth in DSL Customers
Smart DSL Marketing: Gaining Share
Long Distance – Strong Start
Domestic Operations Business Imperatives
Retain and Reacquire Consumer
Retain and Reacquire Consumer
Strengthening the Package Consumer
Results are Showing Consumer
Retain and Reacquire Small Business
Retain and Reacquire Small Business
Retain and Reacquire Small Business
Yellow Pages Value Remains Strong
Retain and Reacquire Large Business
Retain and Reacquire Large Business
Results: Capturing New Customers in ALL segments
Premium Products Provide Growth Wholesale
Domestic Operations Business Imperatives
Cost Reduction Specifics
Network Evolution & Investment Strategy
Domestic Operations Business Imperatives
BellSouth - Synonymous with High Quality Service
Key Takeaway: Why We Will Succeed
Analyst Briefing November 18, 2002
Ron Dykes, CFO
Topics for Discussion
Topics for Discussion
Communications Group
Access Line Trends: Reflect economic, competitive pressures
UNE-P Trends: UNE-P arbitrage remains a key factor
Operating Costs: Continuing to focus on primary levers
Uncollectible Expense Trends: Reflects persistent economic pressure
Capital Program Components
Capital Investment Trends: Targeted investment evident
Advertising & Publishing
Latin America Wireless
Latin America: Strong share position offers portfolio approach to market
Cingular Wireless
Cingular Wireless: Customer mix reflects focus on digital postpaid segment
Cingular Wireless: Market, Operational, & Investment Strategy
BellSouth Total
BellSouth Revenue Results
Expense Control: Force reductions drive cost savings
EBITDA Margin: BellSouth remains industry leader
Healthy Cash Flow
Debt Trends: Strong balance sheet continues to improve
Topics for Discussion
Current Business Drivers
Future Business Drivers
Business Trends: BellSouth 2003
Pension & OPRB Estimate Expected change to EPS is 13 cents in 2003
Business Trends: BellSouth 2003
BellSouth’s Consistent Agenda
Analyst Briefing November 18, 2002
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