Income Summary($ Millions)

2001 2000 1999

Net Operating Income (Loss):

P/C Segments 117 532 (7)

Group Operations 15 50 (1)

Life Operations 42 181 149

Corporate (55) (219) (201)

Net Operating Income (Loss) 119 544 (60)

Net Income (Loss) 295 1,214 (130)

Total Year

Improved Results From Investments and Insurance Operations

2001 Analyst Conference

(

Quarter

Mar. 31

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