Commonly Asked Questions and Answers About the Annual Meeting

Q: What am I voting on?

A:

• Election of five directors: the nominees are Robert J. Brown, William T. Esrey, George Dean Johnson, Jr., James G. Martin and Richard B. Priory;
• Ratification of Deloitte & Touche LLP as Duke Energy's independent auditors for 2000;
• Approval of the Duke Energy 2000 Policy Committee Short-Term Incentive Plan;
• A shareholder proposal relating to the use of mixed oxide fuel in nuclear reactors, if properly presented at the annual meeting;
• A shareholder proposal relating to limits on outside board positions for directors, if properly presented at the annual meeting.

Q: Who can vote?

A: Common shareholders of Duke Energy as of the close of business on the record date, February 29, 2000, can vote at the annual meeting, either in person or by proxy. Each share of Duke Energy Common Stock gets one vote.

Q: How do I vote?

A: Sign and date each proxy card that you receive and return it in the prepaid envelope, or vote by telephone or on the Internet. If we receive your signed proxy card (or properly transmitted telephone or Internet proxy) before the annual meeting, we will vote your shares as you direct. You can specify when submitting your proxy whether your shares should be voted for all, some or none of the nominees for director. You can also specify whether you approve, disapprove or abstain from voting on the other four proposals.

If you use the proxy card and simply sign, date and return it without making any selections, your proxy will be voted:

• in favor of the election of the nominees for directors named in Proposal 1;
• in favor of Proposals 2 and 3;
• and against Proposals 4 and 5.

Q: May I change my vote?

A: You may change your vote at any time by:

• casting another vote either in person at the meeting, or by one of the other methods discussed above;
• or notifying the Corporate Secretary, in care of the Investor Relations Department, at Post Office Box 1005, Charlotte, NC 28201-1005.

Q: Can I vote my shares by telephone or on the Internet?

A: If you hold your shares in your own name, you may vote by telephone or on the Internet, by following the instructions included on your proxy card.

If your shares are held in "street name," you will need to contact your broker or other nominee holder to find out whether you will be able to vote by telephone or on the Internet.

Q: Will my shares be voted if I do not provide my proxy?

A: No, if you hold your shares directly in your own name, they will not be voted if you do not provide a proxy unless you vote in person at the meeting. Brokerage firms generally have the authority to vote customers' unvoted shares on certain "routine" matters. If your shares are held in the name of a brokerage firm, the brokerage firm can vote your shares for the election of directors and for Proposals 2 and 3 if you do not timely provide your proxy because these matters are considered "routine" under the applicable rules.

Q: As a Duke Energy employee, how do I vote shares held in my account in the Duke Energy Retirement Savings Plan?

A: If you are a participant in the Duke Energy Retirement Savings Plan, you have the right to direct the Plan trustee in the voting of those shares of Duke Energy Common Stock that are held by the Plan and allocated to your Plan account on any issues presented at the annual meeting. Plan participant proxies will be treated confidentially.

If you elect not to vote by proxy, shares allocated to your Plan account will be voted by the Plan trustee in the same proportion as those shares held by the Plan for which the Plan trustee has received direction from Plan participants.

Q: What constitutes a quorum?

A: As of the record date, February 29, 2000, 366,689,508 shares of Duke Energy Common Stock were issued and outstanding and entitled to vote at the meeting. In order to conduct the annual meeting, a majority of the shares entitled to vote must be present in person or by proxy. This is referred to as a "quorum." If you submit a properly executed proxy card or vote by telephone or on the Internet, you will be considered part of the quorum. Abstentions and broker "non-votes" will be counted as present and entitled to vote for purposes of determining a quorum. A broker "non-vote" occurs when a nominee holding shares for a beneficial owner does not vote on a particular proposal because the nominee does not have discretionary voting power with respect to that item and has not received instructions from the beneficial owner.

Q: What vote is needed for these proposals to be adopted?

A: Directors are elected by a plurality of the votes cast at the meeting. "Plurality" means that the nominees receiving the largest number of votes cast are elected as directors up to the maximum number of directors to be chosen at the meeting. A majority of the votes cast at the meeting is required to approve the other proposals. For the election of directors, abstentions and broker "non-votes" will not be counted. For the other proposals, abstentions and broker "non-votes" will not be counted as votes cast.

Q: Who conducts the proxy solicitation and how much will it cost?

A: Duke Energy is asking for your proxy for the annual meeting and will pay all the costs of asking for shareholder proxies. We have hired Georgeson Shareholder Communications, Inc. to help us send out the proxy materials and ask for proxies. Georgeson's fee for these services is $17,500, plus out-of-pocket expenses. We can ask for proxies through the mail or personally by telephone, telegram, fax or other means. We can use directors, officers and regular employees of Duke Energy to ask for proxies. These people do not receive additional compensation for these services. We will reimburse brokerage houses and other custodians, nominees and fiduciaries for their reasonable out-of-pocket expenses for forwarding solicitation material to the beneficial owners of Duke Energy Common Stock.

Q: How does a shareholder nominate someone to be a director of Duke Energy or bring business before the annual meeting?

A: Nominations for director may be made only by the Board of Directors or by a shareholder who has given the proper notice, as provided in the By-Laws, between 90 and 120 days prior to the first anniversary of the previous year's annual meeting. For the 2001 annual meeting, we must receive this notice on or after December 21, 2000, and on or before January 20, 2001.

Other business may be brought before an annual meeting by a shareholder who has delivered notice (containing certain information specified in the By-Laws) within the time limits described above for delivering notice of a nomination for the election of a director. These requirements apply to any matter that a shareholder wishes to raise at an annual meeting other than through the SEC's shareholder proposal procedures. If you intend to use the SEC procedures and wish to have your proposal included in next year's proxy statement, you must deliver the proposal in writing to our Secretary by November 13, 2000.

A copy of the full text of the By-Law advance notice provisions discussed above may be obtained by writing to the Office of the Corporate Secretary, Post Office Box 1006, Charlotte, North Carolina 28201-1006.

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