Today’s customers want comprehensive energy solutions.
These include:
Competitive, flexible pricing.
Options as to the form of energy.
Management of energy-related facilities, freeing customers to focus on their core businesses.
Technical services to improve energy efficiency and manage energy consumption.
 
Across Duke Energy, we work closely with our customers to deliver custom solutions.
   Duke Power and Duke pipeline account managers provide comprehensive customer support and consulting. We help customers obtain reliable delivery at competitive rates, as well as providing technical support.
  Duke Energy Trading and Marketing (Trading and Marketing) can deliver multiple forms of energy, as well as trading, management of energy price risk and other services. These capabilities are increasingly important as energy in all forms becomes a commodity. Trading and Marketing serves energy producers as well as consumers.
  DukeSolutions expands this concept of total energy solutions to include equipment upgrades to improve energy efficiency, energy audits, multiple energy supply options and the full scope of energy services.
  We emphasize seamless service. No matter how complex the deal, customers benefit from truly integrated energy services.
Duke Power’s Greg Fields (upper left) works with Michelin’s Pierre Andreani (on left) on a range of energy issues. Fields helped bring new infrared technology for tire manufacturing to Michelin’s Spartanburg, S.C., plant, resulting in better manufacturing processes at lower costs.

(left)Our customer service meets the customers "where they live." Beginning in 1997 Duke Power extended Saturday service for new connections to existing customers.

 
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