Slide 28 of 35
Notes:
LEAN SIX SIGMA DEFINITION
ONE OF THE MOST ENERGIZING AND ALL-ENCOMPASSING WAYS WE ARE FOCUSING ON GROWTH IS THROUGH THE DEPLOYMENT OF LEAN SIX SIGMA THROUGHOUT H.B. FULLER.
LEAN SIX SIGMA IS THE COMBINATION OF TWO BUSINESS METHODOLOGIES: LEAN, WHICH FOCUSES ON THE ELIMINATION OF WASTE IN ALL AREAS OF THE COMPANY, AND SIX SIGMA, WHICH PROVIDES TOOLS TO IMPROVE BUSINESS PROCESSES WITH A FOCUS ON DELIGHTING THE CUSTOMER, PROVIDING EXCELLENT SERVICE, AND DEVELOPING LONG-TERM CUSTOMER LOYALTY.
THROUGH LEAN SIX SIGMA, WE WILL EMBRACE DISCIPLINED, DATA-BASED DECISION-MAKING AND PROBLEM-SOLVING PROCESSES, WITH EMPHASIS ON THOSE PROJECTS THAT ARE CUSTOMER-FACING. LEAN SIX SIGMA WILL HELP US OBTAIN OPERATIONAL EFFICIENCIES, BUT EVEN MORE IMPORTANTLY, WE WILL USE IT TO STIMULATE TOP-LINE GROWTH. WITH THAT OBJECTIVE IN MIND, AT LEAST HALF OF THE LEAN SIX SIGMA PROJECTS BEING UNDERTAKEN THIS YEAR ARE GROWTH-FOCUSED.
THE DEPLOYMENT OF LEAN SIX SIGMA IS CREATING A VERY PALPABLE BUZZ THROUGHOUT H.B. FULLER. IT IS TRULY ENERGIZING TO OBSERVE HOW THE DISCIPLINE IS BEING EMBRACED IN TRAINING SESSIONS AND INITIAL PROJECT WORK.