Sharing the long journey to recovery

DUSTIN BINGHAM :: Anthem member, Torrington, Connecticut

ROBIN CHEGINI :: Anthem nurse care manager, North Haven, Connecticut

When Robin Chegini, R.N., an Anthem nurse care manager, received the assignment to work with Anthem member Dustin Bingham, she immediately set to work assessing the extent of his serious injuries. With 17 years of experience as a nurse specializing in neurological trauma and rehabilitation, Robin knew she would need to consider myriad factors to design a care management plan.

“We look at many different pieces of information,” Robin said. “Nurse care managers often call the primary care doctors to discuss the best plan of care and how we might be able to help. It’s really a team effort. There’s a lot that goes on behind the scenes.”

Robin says she feels privileged to come to work every day.

“As a nurse care manager, I’m getting involved in someone’s life at a very critical time and sharing challenges with them,” Robin said. “It’s great when I can form a trusting rapport, and help patients or their loved ones understand that I’ll be here every step of the way to help them get the resources and care they need.”

 

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