Expectations for 2003: Financial Highlights

• Growing profitable enrollment in targeted market segments

  • Small Group
  • Middle Market

• Expanding margins

  • Appropriate pricing
  • Tightly managed health care costs
  • Continued efficiencies in our “Back Office”

• EPS increasing in a range between 16%-18%

• Operating cash flow consistent with earnings

• Maintaining the debt-to-capital ratio below 30%

• Continuing to increase ROE

• Generating free cash for share repurchase

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