Merrill Lynch Health Services Investor Conference

12/4/2002


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Table of Contents

Merrill Lynch Health Services Investor Conference

Cautionary Statement

How Do We Drive Value Going Forward?

Financial Expectations -- The Big Five

Demonstrate a Growing Business Base

Health Care Cost Management

Operational Excellence

Legal and Regulatory Issues

Financial Strength

Move Health Net to the Top Tier

Merrill Lynch Health Services Investor Conference

Author: Deloitte Consulting