The Progressive Corporation 2017 Annual Report
The Progressive Group of Insurance Companies, in business since 1937, is one of the country’s largest auto insurance groups, the largest seller of motorcycle policies, the market leader in commercial auto insurance based on premiums written and, through American Strategic Insurance Corp. and subsidiaries (ASI), our majority owned subsidiaries, one of the top 20 homeowners carriers. Progressive is committed to becoming consumers’ number one choice and destination for auto and other insurance by providing competitive rates and innovative products and services that meet customers’ needs throughout their lifetimes, including superior online and in-person customer service, and best-in-class, 24-hour claims service.
Progressive companies offer consumers choices in how to shop for, buy, and manage their insurance policies. Progressive offers personal and commercial auto, motorcycle, boat, recreational vehicle and home insurance. We operate our Personal and Commercial Lines businesses through more than 35,000 independent insurance agencies throughout the U.S. and directly from the Company online, by phone, or on mobile devices. Our homeowners business is underwritten by select carriers, including ASI, throughout the United States.
As Progressive continues to gain market share and grow its customer base, we intend to use that momentum to achieve our stated vision. Consistent with Newton’s first law of motion, that a body in motion tends to stay in motion, we intend to harness that energy to both grow the business and strengthen our incredible culture. When we create an outstanding work environment by living our Core Values, we believe that culture extends to how our customers perceive us and ultimately how long they choose to stay. The acceleration of our company growth and the growth of our unique culture led us to the theme for this year’s report. Artist Heather McGill considers her work to be an accelerator by which visual patterns are strengthened by their evolving and repeated use. Using everyday materials, such as colored plastic, thread, and lace fabric stencils, McGill reveals an extraordinary vocabulary of patterns based in ordinary origins. Spiral forms, segments, and growth structures complement these patterns, reflecting the natural language of acceleration. A selection of McGill’s work will join Progressive’s growing collection of contemporary art.