Tecumseh Energy Center
wasnamed Small Plant of
the Year 2002 by the
PowderRiver Basin Coal Users Group.
 
Installation of new continuous emission monitoring systems was completed at our coal-fired plants in 2002. The new systems operate more effectively and allow more accurate measurement of plant emissions.

Natural gas-fired plants such as the Hutchinson, Murray Gill and Gordon Evans energy centers were able to burn oil, saving the company money as gas prices rose. “The flexibility of the plants and of our crews has been a real asset to the company,” John Bridson, executive director, power plants, who oversees the three energy centers, said.

Westar Energy unveiled online services for our customers in 2002. A project team with employees from several departments pulled together to develop an easy-to-use online bill presentment and bill payment system. Not content to stop there, the team expanded online services to include reporting power outages, placing orders to start or stop service, setting up payment agreements and other features.

“Online services became reality in 2002 and have been very well received,” Jan McGovern, representative, customer service interface, who oversaw the project, said.
 
“Activities our volunteers take on are as diverse as
the volunteers themselves. It is great to see how engaged everyone is in the community.”

Cynthia McCarvel, manager II,
community affairs
 
Availability factor is the amount of time a plant is available for use in relation to the amount of time the plant could have been available during a given timeframe; the figure is weighted by plant capacity. Forced outage rate is the percentage of time that a plant is nonfunctional due to unexpected component failure or systemic problems.
*Partial ownership by Westar Energy.