Our products often depend on data from other parts of the system in which they are being used. Year 2000 compliance is not effective unless all of the hardware, operating system, other software, and firmware being used along with our products correctly interpret and/or translate date data into a four-digit year date and properly exchange date data with our products.

We have tested our currently supported products under different Year 2000 test scenarios. We will continue to improve our testing efforts with each new release of our software products. From time to time, our Year 2000 Program Office has updated the history table of each product family when a Year 2000 or DBCENTURY-related product deficiency was found and fixed in a certain interim or maintenance release. We have made Year 2000 testing scenarios part of our standard test suite.

Our Year 2000 Program Office finished incorporating the Red Brick product compliance information and plans into our Year 2000 Program Plan during the first quarter of 1999. Informix did not experience any Year 2000 related issues with Cloudscape products or facilities.

IS Systems.

IS Operations Systems. Our IS operations systems consist of all computer hardware, systems software and telecommunications. Our current hardware inventory includes PC Desktops, PC Laptops, UNIX servers, UNIX workstations, and NT workgroup servers. Our current software inventory includes Windows 95 operating system and MS Office products, Product Development environment tools for UNIX, and various management systems. Our telecommunications equipment includes both voice and data services, including PBX systems, voicemail, ACD, video conferencing, local area networks, wide area networks, and remote access equipment. We completed remediation of all mission critical IS Operations components by the end of December 1999. Non-critical systems were also made Year 2000 compliant by November 1999. Testing was ongoing as hardware or system software was renovated or replaced, although the level of testing was significantly limited by our technical ability to emulate our complex systems and networks and cost/benefit considerations. We began contingency planning in December 1998, completed draft contingency plans by September 1999 and continued to refine and rehearse through the end of December 1999.
IS Applications Systems. Our IS applications systems consist of all enterprise-wide applications either supplied by third-party vendors or internally-developed. We completed our remediation efforts of all mission critical IS applications by the end of March 1999. We made all important and non-important IS applications systems Year 2000 compliant by the end of December 1999. None of our other information technology projects have been delayed due to the implementation of the Year 2000 project.

Third-Party Suppliers. We identified and prioritized critical suppliers and communicated with them about our plans and progress in addressing the Year 2000 problem and how their individual compliance could impact our success. We completed detailed evaluations of most critical suppliers. These evaluations were followed by the development and implementation of contingency plans where appropriate, which began, in certain departments, in the fourth quarter of 1998 and drafted by the end of September 1999. Follow-up reviews with each of our critical suppliers were completed by the end of December 1999 in order to ascertain alternative communication channels and emergency procedures in the event of widespread outages.

Global Business Processes. We have completed the assessment of the hardware, software and associated embedded computer chips that are used in the operation of all of our critical facilities. All repair and testing of embedded systems within our critical facilities was completed by the end of December 1999. We have also completed the preparation in our key business areas, including Finance, Product Development and Legal. Customer Service completed their Support Plans for the Year 2000 Rollover Weekend, and documented their offerings on the Informix Year 2000 Web Site. We began contingency planning for these organizations and their respective critical business processes in the first quarter of 1999, and were completed with such planning, testing and training by December 1999.

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