Forward Looking Statements

12/5/2001


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Table of Contents

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Forward Looking Statements

Building a World-Class Company

Ideal Business Mix

Focus on the Customer ($ in millions, YTD earnings)

Long-Term Business Segment Goal Summary

Long-Term Business Segment Goal Summary

Growth Strategies

ATTRACT Customers…Results This Year

RETAIN Customers...

RETAIN Customers…Results This Year

DEEPEN…Results

Long-Term Business Segment Goal Summary

Consider Our Investing Advantages

Investment Scale: Diversified Asset Base

World-Class Investment Performance

Private Banking Capabilities

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Our Execution Plan to Realize Potential in Investment Management

Long-Term Business Segment Goal Summary

Corporate and Investment Banking Goals

Corporate and Investment Banking Strategy

Industry Sector Momentum in Investment Banking

Rationalizing Corporate Customer Balances ($ in billions)

Our Quality & Productivity Plan

Topics of Near-Term Interest

New Risk Management Processes

Diverse Portfolio 9/30/01

Geographic Diversity

Managed Consumer Loans and Leases ($ in billions)

Managed Commercial Loans ($ in billions)

Managed Commercial Real Estate Loans 9/30/01

Selected Industries Impacted by September 11th

Nonperforming Asset Flow ($ in millions)

Financial Strength

Discipline: Exit Higher Risk Businesses

Discipline: Aggressively Manage Credit Risk

Discipline: New Credit Risk Strategies

Near-Term Outlook

Bank of America Profile

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Author: Michael Pierce