Managed Consumer Loans and Leases($ in billions)

(1) Other Consumer includes Consumer Finance and Consumer-Foreign managed loans and leases.(2) Excludes $635 million in charge-offs related to decision to exit subprime consumer finance businesses.

Net Losses YTD

Outstandings

9/01

12/00

9/01

Residential Mortgage .03% .03% $ 79.3

Home Equity .08 .10 22.3

Direct / Indirect .79 .77 39.0

Bankcard 4.71 4.66 25.5

Other Consumer(1) 1.66(2) 1.32 13.2

Total Consumer 1.00%(2) 0.84% $ 179.3

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