Table of Contents
PPT Slide
Mission Has Not Changed !
2001 in Review
2001 Subscriber Growth
New Customer Relationships
Sequential Net Gains Per Quarter New Services
2002 Key Areas of Focus
2002 Key Areas of Focus
Continued Momentum Industry Leading Growth in the Year Ahead
2002 Basic Subscriber Growth
2002 New Services RGU Growth
1Q02 Off to a Great Start!
Top-line and OCF Growth Expectations
Operating Cash Flow Growth per Subscriber
Cox Business Services Additional Growth Opportunity
Continued Momentum Network Upgrades Nearly Complete
2002 Capex Components
Future Capital Spending
2002 Key Areas of Focus
Productivity Improvements
2002 Key Areas of Focus
Advanced Services
Advance Services Video-on-Demand Update
2002 Key Areas of Focus
Self Reliance Transition
Self Reliance Platform Tremendous Benefits/Opportunities
2002 Key Areas of Focus
Competitive Landscape Cox is in a Great Position
Competitive Mindset Putting Pressure on our Competitors
Competitive Mindset Service Availability
Competitive Mindset Growth in Bundled Customers
Competitive Mindset The Benefits of Our Bundling Strategy
The One Stop Shop Customer Service, Billing and Installation
Bundled Penetration Trends
Impact of Bundling on Churn
Multiple Service Offerings Enhancing the Customer Relationship
2002 Key Areas of Focus – Review Cycle of Value Creation
Cox Corporate and Field Management Expertise and Loyalty
PPT Slide
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