Integration of supply businesses

• Yorkshire synergy benefits already increased to £35m p.a.

• Good progress on sale of gas field and surplus assets

• Full integration of all back office activities

• Full IT consolidation

• Retail electricity customer billing base consolidation

• Telephone customer contact integration

• Retail gas customer billing consolidation

• I&C customer base consolidation

• Sales and marketing activities consolidation

• Rationalisation:
  • Corporate overhead
  • Trading capability

• Single management structure

• I&C sales integration

KeyActionTargets

18 – 24 Months

October 2002 – March 2003

April 2003 – September 2003

12 – 18 Months

April 2002 – September 2002

October 2002 –March 2003

6 – 12 Months

October 2001 – March 2002

April 2002 –September 2002

0 – 6 Months

April 2001 – September 2001

October 2001 –March 2002

Target Dates

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Northern

Yorkshire

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?

?

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