PC running Microsoft Windows 98/NT/2000/XP
with 16+ MB RAM and a sound card
with speakers or headphones.
Windows Media Player 6.4 or higher
and Real Player 7 or higher.
Internet
Connection
Connection
to the Internet, either through
a modem or a direct connection via
your corporate network (LAN).
Minimum modem connection needed
is 56 kbps.
Web
Browser
Minimum
Required
Microsoft Internet Explorer
5.0+ Netscape 4.61+
connected
to the correct port
on the back of your
computer
plugged
into a power outlet
turned
on and turned up
to a typically audible
level
2.
Adjust your system
volume settings.
Click
Start ->Settings
->Control Panel.
Select
Multimedia
From
the audio tab, select
the audio icon and
turn up the volume.
Verify that the
Mute boxes are not
checked.
If the playback
audio area is inaccessible
it is likely that
your system is not
configured for sound.
3.
Turn up the volume
on the media player.
Open
your media player
from your Start
menu.
Look
for the speaker
icon and adjust
the volume using
the slide bar adjacent
to the icon.
When
I attempt to view
the webcast my browser
locks up.
If
your browser locks
up as you attempt
to view the webcast,
empty your browser's
cache
(see answer above
for instructions),
and then re-launch
the webcast.
When
I attempt to view
the webcast my computer
locks up.
When
I attempt to view
the webcast my computer
locks up.
Try
upgrading your Internet
Browser to a newer
version and/or try
installing
a newer version of
your media player.
Try upgrading your
Internet Browser to
a newer version and/or
try installing a newer
version of your media
player.
The presentation slides
are not flipping.
If you've joined a
webcast after it has
started, the slides
may be out of sync
until the next "slide
flip" is conducted.
My question isn't
showing up in the
Q&A frame.
After you submit a
question, it is transferred
to a moderator who
screens all the questions.
The moderator then
selects questions
to answer and posts
responses. Once the
response has been
posted, it takes about
30 seconds before
the Q&A frame
on your interface
refreshes with the
newly posted answer.