Todd Inlanders title is chief information officer, but along
with guiding and implementing the Companys information technology
(IT) strategy, his focus is on improving business processes. Todd was
hired in August 2000 after having previously served as an IT consultant
for Fleetwood and others, and as an engineer with NASA and General Dynamics.
While exploring the hows of applying technology, Todd and
his group examine the whys of our procedures, often recommending
modifications that result in substantial improvements. Its
not just about taking our processes and automating them, its also
about reassessing the processes themselves, Todd says.
Todds primary focus is on the most important elements of our
business: our customers and our products. He has quickly set to work
on implementing our Customer Relationship Management tools and Demand
Planning software. These have brought together people from throughout
the manufacturing, sales, customer service, product planning, marketing,
purchasing and warranty service areas to share ideas and strategies.
Now, these coordinated efforts have led to innovations that are addressing
customers needs today and for the future.
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