Safe Harbor Statement

9/17/2003


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Table of Contents

PPT Slide

Safe Harbor Statement

A Leader in Outsourced Sales of Service Contracts

Large & Growing Market

Significant Operational Momentum

Integrated Sales & Marketing Outsource Services

Business Process Expertise

Value Proposition

Database Analytics & Direct Marketing

Sample Multi-Step, Multiple Media Campaign

Professional Telesales

Hosted eCommerce

Service Sales Technology

Impact of Services – Automated Infrastructure

Impact of Services – Rainmaker Efficiency

Impact of Services – Upselling

Impact of Services – Proven Results

Competitive Environment

Leaders Choose Rainmaker

Financial Results

Net Revenue and Gross Billings

Transition to Service Contracts Business

Profit Productivity Metrics

Operating Model

Q2 Highlights

Additional Financial Information

Rainmaker Opportunity

Author: Michael Silton