Dear Shareholder,
We begin the next 75 years of our history with Yellow
Corporation growing and thriving. As a company, we have transformed
ourselves from an internally oriented organization to a market-driven
team sharply focused on the customer.
We move our customers’ products on trucks, trains,
ships and planes using an ever-expanding portfolio of transportation
services. These services provide the most flexible, responsive and precise
transportation solutions available anywhere. It is increasingly true
that strong customer relationships depend on the ability to say “yes
we can,” whatever the need.
In 1999, We:
• Introduced new value-added services and improved
service quality at each of our companies.
• Saw an astounding number of customer interactions
move to our website --approaching 11 million hits per month by year-end.
• Moved forward with several Internet and e-commerce-related
business ventures that hold great promise.
• Acquired Jevic Transportation, giving our regional
group critical mass and creating a number of options to unlock shareholder
value, which we are exploring.
• Demonstrated our management depth by delivering improved
results during leadership transitions at WestEx, Saia and Yellow Corporation.