Barry Sanders
SVP and General Manager, Business Operations/Global Supply Chain

“Our ability to leverage our sales force and supply chain–to serve our retail partners better than anyone else–is a significant competitive advantage. It has made us a leader in the industry. We will continue to use that advantage to strengthen our retail relationships and increase returns.”

 

 

 


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One of our greatest competitive advantages is the relationship we enjoy with our retail partners. The strength of those relationships is not an accident. Scotts has invested hundreds of millions of dollars in supply chain improvements and other technology that give us better insight into our business. We invested in expanded manufacturing capacity that gives us flexibility to meet peak seasonal demands.

As a result of our investments, Scotts continues to increase its inventory turns with even more improvements on the horizon. Our retail partners also have more effectively managed their inventory–and improved their overall returns–thanks to our investments.

Our sales force and in-store counselors are also competitive advantages for Scotts. Scotts associates provide consumer support on weekends during the peak season in more than 2,600 stores owned by some of our largest retail partners. They provide a unique opportunity to listen to the consumer and drive profitability.

Customer support occurs outside of the stores as well. Scotts has established business development teams in the headquarter city of each major retail partner we serve. These offices are staffed by marketing, finance, sales and supply chain experts who provide support in helping our retailers improve the productivity of their overall lawn and garden department.


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