DIRECTV Latin America

Business Description

DIRECTV Latin America is the leading regional multi-channel entertainment provider in Latin America, serving more than 1.3 million customers in 27 countries at year-end 2000. DIRECTV Latin America generated monthly average revenues from programming of $36 per subscriber as of year-end 2000; additional monthly revenues are earned from equipment rental and activation fees. In addition, the DIRECTV businesses in Latin America generated more than $541 million in revenue—a 72-percent increase over 1999—and negative EBITDA of $171 million. DIRECTV Latin America is currently a partnership of HUGHES (78-percent ownership) and Darlene Investments, LLC, an affiliate of the Cisneros Group (22-percent ownership).

Key Strategies

Continue to differentiate service through exclusive programming, new interactive services, and comprehensive sports and local programming
Continue to acquire new customers at a rapid pace
Strengthen distribution channels
Improve customer service; maximize customer loyalty; reduce customer churn
Restructure ownership of key local operating companies to improve operational efficiencies

Major Accomplishments

Added a record 501,000 net new subscribers—a 57-percent increase over the number added in 1999—bringing the total number of subscribers to over 1.3 million
Acquired exclusive broadcast rights in Argentina, Chile, Colombia, Mexico, Uruguay and Venezuela for the 2002 and 2006 FIFA World Cup™ competitions
Announced agreement to restructure the local operating company in Argentina to increase operational control
Introduced the DIRECTV Interactive™ service in Brazil, including weather, games and banking applications