U.S. Bancorp 2001 Annual Report: Five Star Service Guaranteed

At U.S. Bancorp, our Five Star Service Guarantee means that every teller, every loan officer, every manager... every employee is committed to providing the most responsive, respectful, prompt and helpful service. It's our promise—to change forever what you expect from a financial institution.

A promise is only as good as the people who make it. That's why each quarter we honor selected employees for their outstanding efforts with the prestigious Circle of Service Excellence award. As a shareholder, customer or employee of U.S. Bancorp, you're invited to nominate one of our exemplary employees for the Circle of Service Excellence.

Please print, complete and mail this form to:
U.S. Bancorp
Circle of Service Excellence Nominations
Enterprise Quality Management, DN-CO-0190
2555 South Colorado Boulevard, Suite 203
Denver, CO 80222-9765

My nomination for the prestigious Circle of Service Excellence award is...

Nominee name:

____________________________________

Nominee branch/department name:

____________________________________

Your name:

____________________________________

Your area code and phone number:

____________________________________

You are a (please circle all that apply):

Shareholder

Customer

Employee

Other

Please describe the outstanding
service you received:

____________________________________

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