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Effects
of Inflation
The assets
and liabilities
of the Corporation are primarily monetary in nature and are more
directly affected by the fluctuation in interest rates than inflation.
Movement in interest rates is a result of the perceived changes
in inflation as well as monetary and fiscal policies. Interest rates
and inflation do not move with the same velocity or within the same
time frame, therefore, a direct relationship to the inflation rate
cannot be shown. The financial information presented in this annual
report, based on historical data, has a direct correlation to the
influence of market levels of interest rates. Therefore, Management
believes that there is no material benefit in presenting a statement
of financial data adjusted for inflationary changes.
Forward-Looking
Statements - Safe Harbor Statement
Information
in the “Management’s Discussion and Analysis of Financial Condition
and Results of Operations” section above and within this report,
which is not historical or factual in nature, and which relates
to expectations for future shifts in loan portfolio to consumer
and commercial loans, increase in core deposit base, allowance for
loan losses, demands for FirstMerit services and products, future
services and products to be offered, increased numbers of customers,
and like items, constitute forward-looking statements that involve
a number of risks and uncertainties. The following items are among
the factors that could cause actual results to differ materially
from the forward-looking statements: general economic conditions,
including their impact on capital expenditures; business conditions
in the banking industry; the regulatory environment; rapidly changing
technology and evolving banking industry standards; competitive
factors, including increased competition with regional and national
financial institutions; new service and product offerings by competitors
and price pressures; and like items.
FirstMerit
cautions that any forward-looking statements contained in this report,
in a report incorporated by reference to this report, or made by
Management of FirstMerit in this report, in other reports and filings,
in press releases and in oral statements, involve risks and uncertainties
and are subject to change based upon the factors listed above and
like items. Actual results could differ materially from those expressed
or implied, and therefore the forward-looking statements should
be considered in light of these factors. FirstMerit may from time
to time issue other forward-looking statements.
Year
2000 Issue
The Year 2000
issue is the result of computer programs being written using two
digits rather than four to define an applicable year. Any of a company’s
hardware, date-driven automated equipment, or computer programs
that have date sensitive software may recognize a date using “00”
as the year 1900 rather than the year 2000. This faulty recognition
could result in a system failure or miscalculations causing disruptions
of operations, including, among other things, a temporary inability
to process transactions or engage in normal business activities.
To ensure the
Year 2000 issue was properly addressed, significant resources were
used. Consulting and contract programming resources supplemented
internal staff and provided specialized expertise where necessary.
FirstMerit used newly acquired software tools and enhanced procedures
to assist in code remediation, testing, and controlling the numerous
software changes. Staff throughout the organization reviewed testing
results. Coordination with major business partners also took place.
The Corporation
first contracted the services of an application development, outsourcing
and integration services firm to perform an enterprise wide business
unit risk assessment of Year 2000 issues. By year-end 1997, the
firm had completed the enterprise wide business unit risk assessment
for the Corporation which included formal communications with all
significant suppliers to determine the extent to which the Corporation
is vulnerable to those third parties’ failure to address their own
Year 2000 issues.
During 1998,
the Corporation contracted with a different outside consulting firm
to provide an independent assessment of our Year 2000 efforts. Results
were reported to the Corporation’s Board of Directors in November
1998. Management and the Board of Directors agreed with the findings
and overall view that the project is on track. The issues identified
by the independent consultants were already in process of being
addressed. Additionally, as a nationally chartered bank, the Corporation’s
banking subsidiary falls under the regulatory guidelines published
by the Federal Financial Institutions Examination Council (FFIEC).
Periodic audits of the Corporation’s Year 2000 activities are performed
by the Office of the Comptroller of the Currency (OCC) as well as
the Federal Reserve Bank.
As a sign of
confidence regarding the Corporation’s Year 2000 efforts, the announcement
was made in April 1999 that some branches would be open on January
1, 2000. FirstMerit was the first bank in any of our markets to
make such an announcement. During 1999, the Corporation completed
extensive Year 2000 testing, contingency planning and year-end preparation.
The FFIEC considers
five general Year 2000 phases: Awareness, Assessment, Renovation,
Validation and Implementation. The five phases are explained as
follows along with Corporation’s status at December 31, 1999:
Awareness:
The Awareness phase defines the Year 2000 problem, gains executive
level support and establishes an overall strategy. The Corporation
began working on the Year 2000 issue in 1996 with identification
of major vendors and their compliance status. Executive Management
was proactive in the management of the project and contracted with
consultants to assist in performing the assessment and formulating
a strategy. The awareness phase was expanded to include a widespread
customer awareness program to help educate customers of the Year
2000 issue and allow monitoring of FirstMerit’s progress.
Assessment:
The Assessment phase defines the size and complexity of the
problem and the magnitude of the effort to address Year 2000 issues.
FirstMerit completed the assessment phase for all mainframe and
microcomputer systems during the first quarter of 1998. FirstMerit
has 82 mainframe applications of which 30 are considered “mission
critical.” The majority of the applications are vendor packages.
Significant microcomputer software and hardware upgrades for Year
2000 compliance are substantially complete. The assessment of non-information
systems such as security systems, elevators, etc. was completed
during the second quarter of 1998.
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