Document Management
    
                                          
                                            The Document Management SBU is the largest of the four SBUs. The goal of this unit is to become a market leader in document management for Fortune 2000 companies, healthcare providers and financial services organizations.

                                            
OUTLOOK: While the Document Management SBU contains much of the Company's legacy business, there is ample opportunity for growth. Targeting full-service outsourcers and underserved current customers, this SBU will provide a broad portfolio of printed products and services. Technologies that provide our customers better control of vital business information.

The Company anticipates document consulting will grow to 8% market share by 2004 and will be an essential component of this SBU. Document Consulting will help customers examine their document management programs from concept to use and identify where improvements can be made to increase efficiency and reduce costs.

The Company anticipates document consulting will grow to 8% market share by 2004 and will be an essential component of this SBU. Document Consulting will help customers examine their document management programs from concept to use and identify where improvements can be made to increase efficiency and reduce costs.

In addition, substantial effort will be focused on Electronic Document Management Systems (EDMS). EDMS, the management of diverse documents throughout an enterprise, allows users to create documents or capture hard copies in electronic form to be stored, edited, printed, processed or otherwise managed. The system is especially valuable to customers who capture and store large numbers of transactional documents such as invoices, sales orders, contracts or photographs.

Revenue for the Document Management SBU should have an annualized run-rate of $675 million by year-end.

      
       
                          
Products and Services: Market Trends: Goals:
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Core Document Management Business (business forms products and print-on-demand applications)
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Distribution Services
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Document Systems
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Document Consulting and EDMS implementation
International Operations
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Traditional Document Management (i.e., business forms market) has been declining at a rate of 4-6% per year (Source: IBIF)
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As customers digitally print documents, use workflow and electronic documents and the surrounding technology, the document management market is growing at a compounded annual growth rate (CAGR) of over 10%
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Document Consulting has a CAGR of more than 10%
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Return on invested capital greater than 12%
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Source of cash flow to fuel Company's growth businesses
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Market share growth in the EDMS and Document Consulting businesses