We have consistently outperformed the industry in terms of underwriting margins, with a combined ratio that has averaged nearly eight points better than the industry for the past five years.

So if you haven’t taken a close look at Infinity lately, I encourage you to do so. It may very well be worth your while.

With the Right People on Board, the Future Is Bright…

I have always believed, as the old adage states, that people are our most important asset. But over the years, I’ve learned that it’s more important to have the right people on board, to not be willing to compromise in order to fill an empty seat. After all, a team is only as good as its weakest member. So since the beginning of the recession in 2008, we set a goal of upgrading staff in key areas, including Product Management, Claims, IT, Customer Service and other departments. We committed to investing in our employees’ development, and sought to remove obstacles that obstructed their performance. We gave them clear goals, held them accountable for their performance, and rewarded them when they delivered great results. And the company thrived, even in the midst of the worst recession since the Great Depression.