24-Hour Insurance Quotes, Claims Reporting, and Customer Service
Personal autos, motorcycles, |
Commercial autos/trucks |
|
|---|---|---|
To Receive a Quote |
1-800-PROGRESSIVE (1-800-776-4737) progressive.com |
1-888-806-9598 progressivecommercial.com |
To Report a Claim |
1-800-274-4499 progressive.com1 |
1-800-274-4499 |
For Customer Service:If you bought your policy through an independent agent or broker |
1-800-925-2886 (1-800-300-3693 in California) progressiveagent.com |
1-800-444-4487 progressivecommercial.com |
| If you bought your policy directly through Progressive online or by phone |
1-800-PROGRESSIVE
(1-800-776-4737) progressive.com |
1-800-444-4487 progressivecommercial.com |
| If you have a complaint or concern regarding any claim handling or other claims-related issue2 |
1-800-274-4641 e-mail: claims@email.progressive.com |
1-800-274-4641 e-mail: claims@email.progressive.com |
1) Claims reporting via the Web site is currently only available for personal auto policies.
2) Any policyholder, claimant, or other interested party who has any complaint or concern regarding any claim handling or other claims-related issue may report such claim using the contact information above. The complaint or concern will be promptly forwarded to the appropriate management personnel in our claims organization for review and response.
Annual Meeting
Annual Meeting The Annual Meeting of Shareholders will be held at the offices of The Progressive Corporation, 6671 Beta Drive, Mayfield Village, Ohio 44143 on April 29, 2011, at 10 a.m. eastern time. There were 3,703 shareholders of record on December 31, 2010.
Common Shares and Dividends
The Progressive Corporation's common shares (symbol PGR) are traded on the New York Stock Exchange. Progressive currently has an annual variable dividend policy. We expect the Board to declare the next annual variable dividend, subject to policy limitations, in December 2011, with a record date in January 2012 and payment shortly thereafter. A complete description of our annual variable dividend policy can be found at: progressive.com/dividend.
Shareholder / Investor Relations
Progressive does not maintain a mailing list for distribution of shareholders’ reports. To view Progressive’s publicly filed documents, shareholders can access our Web site: progressive.com/sec. To view our earnings and other releases, access progressive.com/investors.
For financial-related information or to request copies of Progressive’s publicly filed documents free of charge, write to: The Progressive Corporation, Investor Relations, 6300 Wilson Mills Road, Box W33, Mayfield Village, Ohio 44143, e-mail: investor_relations@progressive.com or call: 440-395-2222.
For all other Company information, call: 440-461-5000 or access our Web site at progressive.com/contactus.
Transfer Agent and Registrar
Registered Shareholders: If you have questions or changes to your account and your Progressive shares are registered in your name: write to American Stock Transfer & Trust Company, Attn: Operations Center, 6201 15th Avenue, Brooklyn, NY 11219; phone: 1-866-709-7695; e-mail: info@amstock.com; or visit their Web site at: www.amstock.com.
Beneficial Shareholders: If your Progressive shares are held in a brokerage or other financial institution account, contact your broker or financial institution directly regarding questions or changes to your account.
Contact Non-Management Directors
Interested parties have the ability to contact the non-management directors as a group by sending a written communication clearly addressed to the non-management directors and sent to any of the following:
The recipient will forward communications so received to the non-management directors.
Accounting Complaint Procedure
Any employee or other interested party with a complaint or concern regarding accounting, internal accounting controls, or auditing matters relating to Progressive may report such complaint or concern directly to the Chairman of the Audit Committee, as follows: Patrick H. Nettles, Ph.D., Chairman of the Audit Committee, patrick_nettles@progressive.com.
Any such complaint or concern also may be reported anonymously over the following toll-free Alert Line: 1-800-683-3604 or online at www.progressivealertline.com. Progressive will not retaliate against any individual by reason of his or her having made such a complaint or reported such a concern in good faith. View the complete procedures at progressive.com/governance.
Whistleblower Protections
Progressive will not retaliate against any officer or employee of Progressive because of any lawful act done by the employee to provide information or otherwise assist in investigations regarding conduct that the employee reasonably believes to be a violation of Federal securities laws or of any rule or regulation of the Securities and Exchange Commission or Federal securities laws relating to fraud against shareholders. View the complete Whistleblower Protections at progressive.com/governance.
Corporate Governance
Progressive’s Corporate Governance Guidelines and Board Committee Charters are available at: progressive.com/governance.
Counsel
Baker & Hostetler LLP, Cleveland, Ohio
Charitable Contributions
Progressive contributes annually to The Progressive Insurance Foundation, which provides: (i) financial support to the Insurance Institute for Highway Safety to further its work in reducing the human trauma and economic costs of auto accidents; and (ii) matching funds to eligible 501(c)(3) charitable organizations to which Progressive employees contribute.
Social Responsibility
Progressive uses an interactive online format to communicate our social responsibility efforts. This report can be found at: progressive.com/socialresponsibility.
Online Annual Report and Proxy Statement
We have posted copies of our 2011 Proxy Statement and 2010 Annual Report to Shareholders, in a “PDF” format, at: progressiveproxy.com.
Registered Trademark
Net Promoter® is a registered trademark of Satmetrix Systems, Inc.
