The Progressive Corporation Shareholders’ Report

Operations Summary

Personal Lines

Three Months Ended March 31,
2014 2013 Change
Net premiums written (in billions) $ 4.22 $ 3.99 6%
Net premiums earned (in billions) $ 3.97 $ 3.75 6%
     
Loss and loss adjustment expense ratio   73.2   71.1 2.1 pts.
Underwriting expense ratio   20.5   20.8 (.3) pts.
Combined ratio   93.7   91.9 1.8 pts.
Policies in force (in thousands)   13,278.8   12,869.9 3%

Commercial Lines

Three Months Ended March 31,
2014 2013 Change
Net premiums written (in billions) $ .46 $ .46 0%
Net premiums earned (in billions) $ .44 $ .43 2%
           
Loss and loss adjustment expense ratio   69.3   73.9 (4.6) pts.
Underwriting expense ratio   21.3   22.6 (1.3) pts.
Combined ratio   90.6   96.5 (5.9) pts.
Policies in force (in thousands)   509.4   519.6 (2)%
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