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Talented people connect us to customers.
Being customer focused isn’t enough. Winning with customers
demands that we’re equally plugged in with our employees. The
quality of the energized interaction between customers
and employees drives our growth. How do we
encourage it? We give our employees
the training and tools to serve any
customer effectively. In turn, our
employees provide us with
customer input and ideas for
future growth; that’s the power
of customer centricity.
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