JEVIC
TRANSPORTATION |
|
Jevic Account Manager Ed Burns |
With
its Heat Fleet heated trailer program, Breakbulk-Free operating
system, and e-Track loading system, plus its commitment to exceptional
customer service, reliability, and problem solving, Jevic stands apart
for customers large and small.
Bullseye! The timing couldn’t have been better in the winter of 1999 when Ed Burns, Jevic account manager, called on Straight Arrow Products, Inc. The company, a manufacturer of shampoos, conditioners and related products, was experiencing a supply-chain crisis. An unacceptable level of product was being destroyed after freezing during transit. And too many shipments were arriving with damages. Burns knew it was a perfect fit for Jevic’s acclaimed Heat Fleet heated trailer program. While many carriers use insulated covers or restrict pick-up times to protect products from freezing, Jevic installs units in its trailers that generate 30-60 BTUs of heat. Rick Johnson, shipping and receiving supervisor for Straight Arrow, liked what he heard. He began using Jevic for freezable protection and the results were immediate. Deliveries arrived on-time, damage-free and the cold-sensitive products were unaffected by freezing outside temperatures. The relationship has continued to grow. Today, Jevic is the company’s primary transportation provider, picking up multiple bills on a near-daily basis from the Straight Arrow manufacturing facility in Bethlehem, Pa., for delivery to major retail chains throughout the United States. Damage claims also have decreased, thanks to a Breakbulk-Free system that minimizes handling and claims. Johnson also frequently relies on Jevic’s guaranteed service to meet urgent customer demands. Jevic installs units in its trailers that generate 30-60 BTUs of heat. |
2000 Annual Report for Yellow Corporation