
Building Shareholder Value in



AutoZoners
of Mexico were quick to embrace the Companys culture. They are
eager to help customers with their vehicle needs and have particularly
strong parts knowledge - they personify WITTDTJR - What It Takes To
Do The Job Right an old AutoZone standard.
Hard
Parts >>
Competition
for auto parts in Mexico is fragmented between traditional parts stores
and thousands of small repair shops that rebuild broken automotive hard
parts. Since many of the older cars in Mexico are the same as in the
U.S., AutoZone can leverage its broad inventory and offer better value
through new and quality remanufactured parts to its Mexican customers
.
Infrastructure
in Mexico Offers Challenges to Automobile Owners
Mexico has a higher percentage
of older cars than the U.S., making it an ideal market for AutoZone.
Sales of replacement parts are also fueled by roads in many areas that
contribute to the wear and tear on vehicles, increasing the need for
repair parts.
International Packaging Aids in Sales and Products
>>
AutoZone
is changing the way auto parts and products are sold in Mexico. It began
with the first AutoZone de Mexico store that was opened in December
1998 in Nuevo Laredo and has expanded to 21 stores at 2001 fiscal year
end. AutoZones culture of customer service, a broad inventory
selection, and pent-up demand have contributed to success in Mexico.