AZO 2001 annual

Building Shareholder Value in

Keeping America’s Cars on the Road

The typical AutoZone customer owns a car or truck that’s over seven years old, out of warranty, and into the repair cycle. AutoZone sells parts and accessories like batteries, alternators, starters, shock absorbers, thermostats, filters, belts, and hoses - the same parts that have kept customers’ cars on the road for years. Newer cars have some more sophisticated electronic parts, but many of these like oxygen sensors and EGR valves are fast and easy to replace, saving the DIYer even more money.

Computer Diagnostics made Simple >>
The OBD II (second generation OnBoard Diagnostic) tester simplifies electronic diagnostics by reading the computer chips on newer vehicles. Our diagnostics specialists are equipped with this tester and will help the DIYer diagnose the problem, or the testers are available for sale in the AutoZone store. Simply plug it in, read the meter, and AutoZone will help with the rest.

ASE Certified AutoZoners “Steer” You in the Right Direction >>
DIYers choose AutoZone over the competition because of our friendly and expert service. Most AutoZone stores have ASE certified parts specialists who can answer even the most complicated questions. AutoZoners know cars and are always ready to Go Out To The Customer’s Automobile – GOTTChA.

LOAN-A-TOOL SERVICE >>
Tools are an essential part of car repair and some jobs require special tools, like this heavy-duty torque wrench or this harmonic balancer puller. That’s why AutoZone has a Loan-a-Tool service, with about 75 tools, some costing more than $100, that allows DIYers to borrow the right tool to get the job done right.

Check Parts
Availability Online >>
AutoZone.com helps DIYers troubleshoot and diagnose their vehicle’s problems online by guiding them through a series of questions about the vehicle’s symptoms. Once diagnosed the DIYer can check the availability of parts at their favorite AutoZone store, or order them online. The website also offers helpful repair and installation tips.




		Building Shareholder Value in Keeping America’s Cars on the Road The typical AutoZone customer owns a car or truck that’s over seven years old, out of warranty, and into the repair cycle. AutoZone sells parts and accessories like batteries, alternators, starters, shock absorbers, thermostats, filters, belts, and hoses - the same parts that have kept customers’ cars on the road for years. Newer cars have some more sophisticated electronic parts, but many of these like oxygen sensors and EGR valves are fast and easy to replace, saving the DIYer even more money. Computer Diagnostics made Simple >> The OBD II (second generation OnBoard Diagnostic) tester simplifies electronic diagnostics by reading the computer chips on newer vehicles. Our diagnostics specialists are equipped with this tester and will help the DIYer diagnose the problem, or the testers are available for sale in the AutoZone store. Simply plug it in, read the meter, and AutoZone will help with the rest. ASE Certified AutoZoners “Steer” You in the Right Direction >> DIYers choose AutoZone over the competition because of our friendly and expert service. Most AutoZone stores have ASE certified parts specialists who can answer even the most complicated questions. AutoZoners know cars and are always ready to Go Out To The Customer’s Automobile – GOTTChA. LOAN-A-TOOL SERVICE >> Tools are an essential part of car repair and some jobs require special tools, like this heavy-duty torque wrench or this harmonic balancer puller. That’s why AutoZone has a Loan-a-Tool service, with about 75 tools, some costing more than $100, that allows DIYers to borrow the right tool to get the job done right. Check Parts Availability Online >> AutoZone.com helps DIYers troubleshoot and diagnose their vehicle’s problems online by guiding them through a series of questions about the vehicle’s symptoms. Once diagnosed the DIYer can check the availability of parts at their favorite AutoZone store, or order them online. The website also offers helpful repair and installation tips.