notes to consolidated financial statements

(thousands, except per share)	First   Quarter	Second   Quarter	Third   Quarter	Fourth   Quarter	Year
2003
Net sales
United States Cleaning & Sanitizing	$417,299	$430,901	$444,791	$401,332	$1,694,323
United States Other Services	73,329	82,963	83,497	80,655	320,444
International Cleaning & Sanitizing	360,558	389,596	399,967	410,436	1,560,557
Effect of foreign currency translation	24,666	43,275	54,511	64,043	186,495
Total	875,852	946,735	982,766	956,466	3,761,819
Cost of sales (including special charges   (income) of $(45) and $(31) in first and   fourth quarters)	430,482	466,734	478,163	469,823	1,845,202
Selling, general and administrative expenses	344,033	358,783	357,923	372,812	1,433,551
Special charges (income)	(197)	(147)	1,224	(472)	408
Operating income
United States Cleaning & Sanitizing	69,906	71,943	82,472	60,891	285,212
United States Other Services	3,647	6,785	8,755	1,844	21,031
International Cleaning & Sanitizing	25,717	38,147	48,694	47,308	159,866
Corporate	242	106	(1,184)	(3,998)	(4,834)
Effect of foreign currency translation	2,022	4,384	6,719	8,258	21,383
Total	101,534	121,365	145,456	114,303	482,658
Gain on sale of equity investment	---	---	10,877	228	11,105
Interest expense, net	10,703	11,752	12,051	10,839	45,345
Income before income taxes	90,831	109,613	144,282	103,692	448,418
Provision for income taxes	35,513	42,458	56,843	36,256	171,070
Net income	$  55,318	$  67,155	$  87,439	$  67,436	$   277,348
Basic net income per common share	$       0.21	$       0.26	$       0.34	$       0.26	$          1.07
Diluted net income per common share	$       0.21	$       0.25	$       0.33	$       0.26	$          1.06
Weighted-average common shares   outstanding
Basic	260,448	261,246	258,694	257,428	259,454
Diluted	263,637	264,553	261,609	260,628	262,737
2002
Net sales
United States Cleaning & Sanitizing	$392,349	$402,113	$426,339	$394,370	$1,615,171
United States Other Services	70,490	78,824	81,629	77,386	308,329
International Cleaning & Sanitizing	324,768	355,524	362,842	384,284	1,427,418
Effect of foreign currency translation	(1,498)	2,769	24,056	27,340	52,667
Total	786,109	839,230	894,866	883,380	3,403,585
Cost of sales (including special charges of   $5,184, $1,908, $301 and $1,584 in first,   second, third and fourth quarters)	395,945	413,425	434,195	444,032	1,687,597
Selling, general and administrative expenses	304,945	315,363	327,666	335,117	1,283,091
Special charges	12,296	11,818	2,109	10,808	37,031
Operating income
United States Cleaning & Sanitizing	64,940	68,979	80,361	57,558	271,838
United States Other Services	5,262	9,224	10,761	7,804	33,051
International Cleaning & Sanitizing	21,402	35,360	41,711	39,900	138,373
Corporate	(17,480)	(13,726)	(2,411)	(12,391)	(46,008)
Effect of foreign currency translation	(1,201)	(1,213)	474	552	(1,388)
Total	72,923	98,624	130,896	93,423	395,866
Interest expense, net	10,512	11,955	10,988	10,440	43,895
Income from continuing operations before   income taxes	62,411	86,669	119,908	82,983	351,971
Provision for income taxes	25,370	35,008	47,826	31,877	140,081
Income from continuing operations before   change in accounting	37,041	51,661	72,082	51,106	211,890
Change in accounting for goodwill	(4,002)				(4,002)
Gain from discontinued operations	1,882				1,882
Net income	$  34,921	$  51,661	$  72,082	$  51,106	$    209,770
Basic income per common share
Income from continuing operations	$       0.14	$       0.20	$       0.28	$       0.20	$           0.82
Change in accounting for goodwill	(0.02)				(0.02)
Gain from discontinued operations	0.01				0.01
Net income	0.14	0.20	0.28	0.20	0.81
Diluted income per common share
Income from continuing operations	0.14	0.20	0.28	0.19	0.81
Change in accounting for goodwill	(0.02)				(0.02)
Gain from discontinued operations	0.01				0.01
Net income	$       0.13	$       0.20	$       0.28	$       0.19	$           0.80
Weighted-average common shares   outstanding
Basic	256,812	257,810	258,575	259,391	258,147
Diluted	260,361	261,225	261,223	262,416	261,574