To Our Shareholders: Page 3 of 4

Personalizing diagnostic medicine

In addition to developing new tests, our scientists also present original research that is helping to inform the future of diagnostic medicine. During 2009 we presented groundbreaking papers on chronic myeloid leukemia, chronic lymphocytic leukemia, prostate cancer, Fragile X syndrome and cystic fibrosis.

We continue to innovate in service delivery as a way to differentiate ourselves from the competition. We introduced a number of service enhancements during 2009. For example, physician customers appreciate our specimen tracking capability, which enables us to locate specimens at any point during their journey to our laboratory.

A leader in healthcare information

Our industry-leading healthcare IT solutions separate us from the competition and are improving patient safety and increasing efficiency for healthcare providers.

Today more than 160,000 physicians use our Care360 suite of connectivity solutions to order lab tests, share clinical information with other healthcare providers quickly and securely, and prescribe drugs. We have been helping physicians adopt solutions that will meet the definition of “meaningful use,” so they can qualify for government incentives encouraging the increased use of technology in healthcare.