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Customer Success Is Our Mission

 

"The Raytheon brand is important to all of our stakeholders. We want our company ‘to be the most admired defense and aerospace systems supplier through world-class people and technology.’ That is our vision. The 72,000 people of Raytheon pledge to you that we will pursue this vision, guided by our values, so that we may continue to earn your confidence in us."

Our team knows that the work we do is important. People depend on us to meet the needs of our servicemen and women, to help provide for homeland security, to support safe and efficient air-traffic management, and to provide other key solutions.

When our servicemen and women see the Raytheon name, we want them to have “no doubt” about our systems and services doing what they are supposed to do. This is something we feel deeply. We identify strongly with our men and women in uniform—many Raytheon employees are veterans themselves; some are on active duty now—and we are very grateful for their service.

The Raytheon brand is important to all of our stakeholders. We want our company “to be the most admired defense and aerospace systems supplier through world-class people and technology.” That is our vision. The 72,000 people of Raytheon pledge to you that we will pursue this vision, guided by our values, so that we may continue to earn your confidence in us.

swanson portrait

In my 36th year with Raytheon, always a proud member of the Raytheon team,

William H. Swanson
Chairman and Chief Executive Officer

March 2008  

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