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Overall, 2001
was a year of growth and transition for our company. Our merger with OrthAlliance,
Inc. in November 2001 was a strategic milestone for our company, opening
new opportunities for growth and broadening OCAs leadership in the
industry.
We continued to grow in international markets and achieved
significant growth for our affiliated practices, confirming the consistency
and validity of our strong business model. We also continued to apply time-tested
principles and innovative approaches to enhance the productivity and profitability
of our affiliated practicesfinding new ways to build business and
increase operating efficiencies for them. I continue to believe that our
success boils down to a few key factorssuperior execution, sound discipline
and a winning economic model.
Given our strong internal growth and acquisition
of OrthAlliance, Inc., we exceeded expectations for the year. We are pleased
to be able to continue to provide favorable results for our shareholders
at a time when many companies are feeling the effects of the economic downturn.
With our continuing emphasis on internal growth and our expansion into international
markets, we are excited about our future prospects.
2001 Financial Results
We had an excellent year in 2001. We achieved record earnings per share
for the year of $1.21, up 26% from the prior year results before cumulative
effect of a change in accounting principle. In addition, we achieved record
fee revenue of $351.0 million for the year, up 30.5% from the prior year
and reflecting strong results from our growth initiatives. At $640.4 million,
new patient contracts for our affiliated practices for the year 2001 increased
29.6% over 2000. Our EBITDA margin, at 35.3% for 2001, continued to be outstanding.
We continued to add value for our affiliated practices,
which achieved significant growth in 2001. Record patient case starts of
200,281 for the year were up 24.7% from 2000 levels. Comparable center fee
revenue was up 22.1% for the year, reflecting strong internal growth. Patient
interval days increased to 45.9 days in 2001 from 43.6 days in 2000, reflecting
continued improvement in productivity and scheduling efficiencies. The number
of patients under treatment by affiliated practices increased 41% to about
484,000 at December 31, 2001, compared to about 343,000 at year-end 2000.
The OrthAlliance Merger
OrthAlliance, Inc. became our wholly-owned subsidiary in a merger completed
on November 9, 2001. OrthAlliance was a leading provider of business management
and consulting services for orthodontists and pediatric dentists practicing
throughout the United States. The merger extended our integrated business
services to an additional 118 orthodontic and pediatric dental practices
as of the end of 2001.
At year-end, we had begun the process of integrating
these practices into OCAs suite of services, and some of these affiliated
practices had already begun benefiting from them. For the early adopters
of OCAs services, we saw a combined 8.1% improvement in practice operating
profits in a little over two months. At the outset, we recognized that cost
efficiencies associated with the merger were achievable. We identified more
than $14 million in overhead savings, downsized OrthAlliances headquarters
and reduced expenses as we brought some of the OrthAlliance affiliated practitioners
online using our efficient Internet business systems.
The merger increased the number of practitioners affiliated
with OCA to over 600. We have been impressed with the high level of professionalism
and the commitment to quality of OrthAlliances outstanding affiliated
practitioners. In addition, we added a number of pediatric dentists to our
ranks through the merger. There is a natural synergy between pediatric dentistry
and orthodontics, and we look forward to building on that synergy.
Board of Directors and Executive Appointments
Over the course of 2001, we added several new directors who strengthen our
Board of Directors. In October, we announced the appointments of Dr. Dennis
J.L. Buchman, Dr. Hector M. Bush and Dr. Jack P. Devereux, Jr. to the Board.
These successful professionals bring a superior mix of practical clinical
and business experience to our Board that we believe will extend our ability
to be responsive and sensitive to the clinical dimensions of the orthodontic
profession. Dr. Buchman has been affiliated with OCA since 1990, Dr. Bush
has been affiliated with OCA since 1994, and Dr. Devereux has been affiliated
with OCA since 1996.
In December 2001, we announced the appointment of W.
Dennis Summers and David W. Vignes to the Board. Denny Summers is an attorney
and the former Chairman of OrthAlliance, Inc., where he also served as its
interim President and CEO. His experience and industry leadership will be
invaluable to OCA. David Vignes is a managing partner of a business and
tax accounting firm. A seasoned and highly regarded tax specialist, he brings
an exceptional level of business acumen and extensive finance and accounting
experience to OCAs Board.
We also announced two key executive appointments in 2001.
John C. Glover was named Chief Financial Officer and Bartholomew F. Palmisano,
Jr. was named Chief Operating Officer. John had been Vice President of Investor
Relations since 1998, where he was responsible for shareholder relationship
management, corporate development and strategic planning matters. His ability
to analyze and execute sound business decisions and experience with complex
capital markets will be an invaluable asset. Bart has been with the company
since 1992, serving as Chief Financial Officer and Secretary since 1998.
His expertise in management information systems and singular knowledge of
OCAs business from the ground up will play a fundamental role in shaping
value-added services to our affiliated centers going forward.
In 2001, we also consolidated our headquarters into a
single location in the New Orleans area, which meant cost savings, a unified
management team and a more clearly defined corporate culture.
Opportunities for Growth
We remain confident in our ability to pursue three key avenues for growth.
The first, internal growth, involves helping our affiliated practices to
build their business. The second, external growth, relates to growth through
acquisitions, the addition of new affiliated practices and de novo development
of new centers. The third key avenue is international growth. All three
of these growth strategies are further addressed in this annual report.
At present, we believe that our affiliated practices
as a whole are operating at approximately 40% of their capacity to serve
patients. We assist our affiliated practices in building increased capacity
utilization by concentrating on the basics of our business, the things we
do best. That includes helping our affiliated practices to increase patient
volume through advertising and decrease their overall costs and maintain
low price points for their services. Our affiliated practices also achieve
internal growth by extending patient intervals, leveraging orthodontic specialist
services through the use of general dentist assistants and associates, and
adding the services of pediatric dentists. Our affiliated practitioners
maintain control over their practicesand the services we provide have
consistently helped them achieve increased growth, efficiency and patient
satisfaction and we believe will continue to do so in the future.
Technology plays a key role in this process. Our sophisticated
proprietary software, web-based services and corporate intranet provide
an avenue for dramatic improvements in operating efficiencies and economies
of scale for our affiliated practices. We continue to innovate in the area
of technology, giving our affiliated practices the tools they need to improve
productivity.
In the area of external growth, we will do what we have
historically donebe patient and seize the right acquisition opportunities.
The OrthAlliance merger is just one example of that.
Finally, our measured and careful approach to entering
new international markets has proven successful. At the end of 2001, we
had 34 affiliated centers in Japan. We are preparing to expand our presence
in Mexico, and have taken the first steps toward establishing ourselves
in Europe with the opening of two offices in Spain in 2001. Our international
experience has demonstrated that our business model is transportable. Our
technology facilitates international communication. We have encountered
tremendous demand for our services, and we see few competitors internationally.
The field of orthodontics represents an estimated $50 billion world market,
and we see enormous potential for growth opportunities.
In closing, we are pleased with our 2001 performance.
Our company has demonstrated extraordinary resilience in periods of economic
downturn. We have found that the demand for orthodontic services, which
are viewed as services that often cannot be postponed, does not generally
decline in negative economic cycles. This is particularly true for practices,
such as most of our affiliated practices, that stress the value of their
services. So, although it is difficult to predict the depth and length of
the current economic slowdown, we expect sustained demand for our services
and continued growth in the year ahead. OCA has a strong future. I look
forward to keeping you apprised of our progress as we move into that future.
Sincerely,

Bartholomew F. Palmisano, Sr.
Chairman, President and Chief Executive Officer |