Refining and marketing continues to be an important profit and cash generator for the Corporation, with growth opportunities in both retail and energy marketing. In 2003, refining and marketing achieved its best financial performance in 10 years.

REFINING
The HOVENSA refinery in the United States Virgin Islands is jointly owned by the Corporation and Petroleos de Venezuela (PDVSA). It is one of the largest refineries in the world. The facility is strategically located in the Caribbean, allowing for short crude supply lines from Venezuela, as well as easy access to U.S. Gulf and East Coast product markets.

In 2003, the refinery successfully completed the first year of operation of a 58,000 barrel per day coking unit. Gross crude runs at the refinery averaged 440,000 barrels per day for 2003, which, combined with improved refining margins, resulted in a significant improvement in financial performance versus 2002.

The Corporation's fluid catalytic cracking unit in Port Reading, New Jersey produces high-quality, clean-burning gasoline for northeast markets.

The facility averaged feedstock runs of 54,000 barrels per day and realized a significant improvement in gasoline margins over 2002.

Both refining facilities continue to produce gasoline with specifications that result in emissions well below the U.S. national average.

MARKETING
Retail

The HESS retail network has become the leading independent gasoline convenience store marketer on the East Coast. In 2003, four new locations were built, while 10 existing sites were upgraded with the addition of HESS EXPRESS convenience stores. HESS EXPRESS stores generally feature several fast food offerings and proprietary coffee/fountain programs and are major destinations for take-home bulk beverages. HESS EXPRESS gasoline volumes and convenience store sales are significantly higher than industry averages.

In early 2004, WilcoHess, LLC, the joint venture between Amerada Hess and A.T. Williams Oil Company, completed the acquisition of 50 retail facilities from Service Distributing Company, significantly strengthening our brand position in the growing North Carolina market. With that purchase, the total number of Hess branded retail facilities increased to approximately 1,250.

Energy Marketing
In energy marketing, the Corporation is a major supplier of natural gas, fuel oil and electricity, with more than 24,000 commercial and industrial customer locations primarily on the East Coast. Cold weather in the first quarter of 2003 resulted in strong margins and demand for fuel oil and natural gas, significantly improving financial results over 2002.

Supply & Terminals
The Corporation operates a network of twenty-two strategically located petroleum terminals on the East Coast of the United States. In addition to supply from our refining assets, a well-balanced combination of term and spot supply contracts provides the flexibility to manage product inventories effectively across the network. In 2003, the Corporation was able to leverage our network to provide customers superior reliability of supply during the unusually cold winter weather.

 

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