Anthem, Inc. and its affiliated health plans have decades of experience providing health benefits and services. We have seen change and adapted to it. We know what works, we are sharing our expertise with others and we are providing reassuring support in moving health care forward.

Reassuring Our Customers

Anthem, Inc. is committed to being there for our consumers, business partners and communities. We know change will not come to our health care system overnight, which is why we are working in a caring manner to help everyone take the next steps toward a healthier future.

CareMore Emory Agreement

Anthem recognizes the need to focus on improved health outcomes while reducing health care costs. In Georgia, CareMore Health System, a subsidiary of Anthem, is working with Emory Health Care to better manage the health needs of Medicare patients and create both value-based reimbursement models and risk-based payment arrangements. This partnership ensures consumers are getting more preventive and coordinated care to avoid costly emergency events—getting and keeping the patient healthy.

Under the agreement, the Emory Health Care Network’s 1,800 physicians, five hospitals and 200 care locations will continue to provide services to patients of many different Medicare Advantage plans and incorporate CareMore’s nationally recognized clinical care model. The CareMore care model provides interactive care and tailored treatment plans for Emory Health Care Network patients, beginning with the Medicare Advantage (MA) population. Additionally, Emory Health Care will add CareMore-like comprehensive care centers—clinics where patients get the preventive care they need.

LiveHealth Online

While the CareMore model focuses on preventive care, LiveHealth Online* helps consumers when they are sick by providing access to more convenient, cost-effective care through on-demand, secure video conversations with doctors.

Colds, sore throats and rashes don’t always appear during doctors’ regular office hours. That’s where LiveHealth Online comes in. With LiveHealth Online, consumers can use their smart phone, tablet or computer to have a live video visit with a US-based, board certified doctor 24/7 anywhere they have internet access. Doctors using LiveHealth Online can provide a diagnosis, treatment and even a prescription if needed.

Since its launch to large employers in 2013, visits by doctors using LiveHealth Online are now a covered ­benefit for the majority of Anthem-affiliated health plan members, including health insurance marketplace members. Doctors are available 24 hours, 365 days a year, including holidays. Consumers can choose Spanish-speaking doctors in our California market. This is yet another way we are making health care convenient and accessible to all.

Medicaid Expansion

Anthem plans are also providing convenience and accessibility for our nation’s most vulnerable population—those served by publicly funded health programs. Anthem’s Government Business Division provides best-in-class services to Medicaid programs and consumers across the country, and our commitment to serving this population continues to grow.

Our plans earned new contracts in Florida and Washington that will further expand our presence in the Medicaid market and allow us to bring care coordination models to additional Americans. We are also working collaboratively with state governments to implement cost-saving emergency room diversion programs and to strengthen foster care. Anthem’s wholly-owned subsidiaries are helping educate millions of Americans on how to most effectively use the health care system and achieve improved health.

Our expansion of plans to service the Medicaid population, innovation providing convenience to consumers and collaboration with top providers shows our commitment to improving health care. This is how we reassure consumers and providers that we are evolving and creating a better health care delivery model.

*LiveHealth Online is the trade name of Anthem’s subsidiary Health Management Corporation