Cox’s Security and Abuse team (seated): Jeff Hartley, Sona Arora; (standing, left to right): Dale Nacke, Rajal Upadhyaya, Jason Zabek, Joseph Sikes, Doug Dement, Matt Carothers.

In the Company of Leaders

You Can Protect Your Customers

When PC Magazine readers awarded Cox High Speed Internet an A+ rating, they cited reliability as a major attribute of Cox’s broadband leadership. With increasingly malicious viruses and worms threatening Internet users daily, maintaining such a reliable service is no easy job. While a string of pernicious viruses and worms kept Cox’s Security and Abuse Team busier than ever in 2003, most Cox customers experienced few problems. Jeff Hartley, Manager of Engineering Security and Abuse, credits Cox’s team of experts working tirelessly behind the scenes to block hackers and their increasingly dangerous methods. This team provides powerful products and features to protect our network and customers’ computers, and also educates customers to help them protect themselves against attacks. Hartley applauds Cox customers, whom he says are extremely savvy and respond well to the information and tools they receive.